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</o:shapelayout></xml><![endif]--> </head> <body lang=EN-US style='tab-interval:.5in'> <div class=WordSection1> <p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b style='mso-bidi-font-weight:normal'><span style='font-size:14.0pt;font-family: "Arial","sans-serif";color:#001D5E'>Frequently Asked Questions (FAQs)<u1:p></u1:p></span></b></p> <p><b><span style='font-family:"Arial","sans-serif";color:#001D5E'>Where will my In Memoriam appear?</span></b><span style='font-family:"Arial","sans-serif"; color:#001D5E'><br> </span><span style='font-family:"Arial","sans-serif"'>Your In Memoriam will appear in the Des Moines Register and online for one year.<o:p></o:p></span></p> <p><b><span style='font-family:"Arial","sans-serif";color:#001D5E'>When should a photo be included with an In Memoriam? </span></b><span style='font-family: "Arial","sans-serif";color:#001D5E'><br> </span><span style='font-family:"Arial","sans-serif"'>Photos are a personal preference and their inclusion in your In Memoriam is based solely at your discretion. Some choose to use current photos while others select a favorite photo that has special meaning.<o:p></o:p></span></p> <p><b><span style='font-family:"Arial","sans-serif";color:#001D5E'>What if the photo is older, will it reproduce with good quality? </span></b><span style='font-family:"Arial","sans-serif";color:#001D5E'><br> </span><span style='font-family:"Arial","sans-serif"'>Your submitted photo will go through an extensive toning process to deliver the best possible quality. However, with older photos, it is sometimes not possible to duplicate the quality of a newer one.<o:p></o:p></span></p> <p><b><span style='font-family:"Arial","sans-serif";color:#001D5E'>The photo being used is color. Will it appear in color in the newspaper? </span></b><span style='font-family:"Arial","sans-serif";color:#001D5E'><br> </span><span style='font-family:"Arial","sans-serif"'>Color photos are available in display Memorials and Thank You announcements.<o:p></o:p></span></p> <p><b><span style='font-family:"Arial","sans-serif";color:#001D5E'>If I work on an In Memoriam but don t want to complete it at that time, can it be saved for future use?</span></b><span style='font-family:"Arial","sans-serif";color:#001D5E'><br> </span><span style='font-family:"Arial","sans-serif"'>Yes, you may build the In Memoriam and save it. You will simply log in to your account and retrieve it when you re ready. If you don t have an existing account, you will be able to create one.<o:p></o:p></span></p> <p><b><span style='font-family:"Arial","sans-serif";color:#001D5E'>If I submit the In Memoriam using the self service tool and wish to make changes at a later time, will this be possible? </span></b><span style='font-family:"Arial","sans-serif"; color:#001D5E'><br> </span><span style='font-family:"Arial","sans-serif"'>Yes, provided that changes are made before published deadlines. See the deadline schedule under the Pricing &amp; Deadlines link. <o:p></o:p></span></p> <p><b><span style='font-family:"Arial","sans-serif";color:#001D5E'>How do I pay for an In Memoriam? </span></b><span style='font-family:"Arial","sans-serif"; color:#001D5E'><br> </span><span style='font-family:"Arial","sans-serif"'>In Memoriams require payment in advance of publication. We accept Visa, Mastercard, American Express and Discover. Your payment will be carried over a secure connection. <o:p></o:p></span></p> <p><b><span style='font-family:"Arial","sans-serif";color:#001D5E'>How will I know how much my In Memoriam will cost? </span></b><span style='font-family: "Arial","sans-serif";color:#001D5E'><br> </span><span style='font-family:"Arial","sans-serif"'>Our easy to use self service tool will automatically quote the cost of the In Memoriam upon placement. <o:p></o:p></span></p> </div> <input class=button type=button value=Close onclick="window.close()"> </body> </html>